Cancellation Policy

Prohibited Conduct To ensure your safety and the best possible experience, the following are strictly prohibited: Bringing or consuming alcoholic beverages Use of any drugs (including weed) Use of fully automatic firearms Use of incendiary, tracer, armor-piercing, or explosive ammunition Shooting at target stands or range structures Smoking at the range Taking photos or recording videos of other participants without permission Punctuality Your session will follow the scheduled time. If you are late, lost time cannot be made up or compensated. Arrive at least 15 minutes early for check-in; on weekends or holidays allow extra time. If you are not present by the start time (10:00 AM or 1:00 PM), the instructor may only re-admit you at the next Cease Fire (10:30 AM or 1:30 PM). Missed content will not be compensated. Cancellation & Reschedule Policy At least 48 hours’ notice is required to cancel or reschedule. Cancellations with 48+ hours’ notice may be rescheduled without penalty. Cancellations less than 48 hours before class are non-refundable. No-shows (no notice) will forfeit tuition and cannot reschedule or refund. Emergency cases may be considered with documentation. Participation Rules Only registered participants may enter the range; no outside spectators allowed. Children under 14 may be accompanied by one parent (maximum one guardian regardless of number of children). The guardian may observe but not handle firearms. Packages are for the registered participant only and may not be transferred. What to Bring A valid government-issued photo ID (passport, driver’s license, or state ID) After payment, you will receive a waiver form, range map, and details by SMS/email — please check carefully. Other Reminders According to U.S. law, shell casings may not be taken or shipped outside the U.S. mainland. If you spend time taking photos/videos instead of using the firearms or ammunition provided, no refunds or compensation will be offered.